Lightly edited for readability.
Host Is B2B creativity finally getting the credit it deserves?
Anderson I don’t see the divide. B2B brands cannot rest on their laurels anymore. Our work for Embraer is the most awarded B2B campaign in history and LinkedIn voted it the most successful B2B campaign of all time. B2B is doing great things. Still a long way to go in some areas around finding a real voice, but the work is there.
Host What do marketers get wrong about brand?
Anderson A brand is the idea you own in someone else’s head. Ask a marketer what idea their brand owns. Most can’t say. If you cannot articulate it, your demand-gen work has no ladder to climb back to. And 5 percent of buyers are in market at any one time. If you’re all demand, you’re wasting 95 percent of your effort.
Host 84 percent of B2B sales are emotionally led. That’s a striking stat.
Anderson It is. Which is why jargon is so dangerous. It’s not about humanising B2B. It’s about being human. Attention is the biggest commodity you have, and the moment you abandon a one-to-one conversation with your customer, you lose it.
Host What does a platform concept mean at Gravity?
Anderson It has to work at so many levels. Employer brand. Investor relations. Sales. Customers. Most briefs claiming to have one don’t. The strapline is sitting beneath the logo doing nothing, and nobody is living the brand promise.
Host And AI in the creative department.
Anderson I love it. I use it 40 percent of my day. The creative department uses it continuously. We’re shipping 20 AI-led products a month for clients. We brought a client’s static picture library back to life in motion. Synthetic audiences let us validate ideas before we launch. The creative team is still 60 to 70 people globally. But AI hasn’t done the clever copy play yet. We’re a long way off that.
Host Most underrated ingredient in creative work today?
Anderson The alliance between creative and client. Clients used to be personal friends who would take a leap of faith on an idea. We’ve lost that appetite for risk.
Host A campaign you wish you had created?
Anderson Spotify’s A Song for Every Marketer. Genius. Bang on the brand. Showed exactly what you could do with it. Brilliant piece of marketing.