GUEST PROFILE  ·  Social Media  ·  Brand Innovation

Culture, Community, Creativity.

Mark Lainas is President of Coolr US, the American arm of the UK’s leading social-first agency. A creative leader with senior roles at BBDO, Ogilvy, and CANVAS United, he brings a conviction that brands which shape culture rather than react to it build something no algorithm can replicate.

Discover the Episode
The Business of Marketing Season 3  ·  Episode 66  ·  35 min

“Great social is not about reach. It is about being in the right culture at the right moment.

Mark Lainas is President of Coolr US, leading the agency’s expansion into the American market from New York. He has spent his career at the intersection of creativity, technology, and brand, holding senior roles at BBDO Worldwide, Ogilvy, and CANVAS United before joining Coolr in 2025.

Lainas joined Coolr in September 2025 to lead its US expansion, bringing a background spanning global advertising, innovation, and digital transformation. At BBDO Worldwide, he served as Chief Innovation Officer for Mars Inc across Europe and the Americas. At Ogilvy, he spent five years as Chief Innovation Officer in London before moving into the managing director role at Ogilvy Change.

His conviction is that the agencies and brands winning right now treat social not as a distribution channel but as the creative medium itself. That inverted model, where the idea is conceived for the social environment rather than adapted to it, produces fundamentally different creative output.

25+ years
2025–Now
Coolr
President, US. Leading the agency’s expansion into the American market.
2021–2025
CANVAS United / UNITED COLLECTIVE
President. Full-service digital agency across New York and California.
2018–2021
BBDO Worldwide / AMV BBDO
Chief Innovation Officer, Mars Inc globally and Europe. EVP Director of Innovation, BBDO Americas.
2012–2018
Ogilvy & Mather
Chief Innovation Officer and MD, Ogilvy Change. London.
2010–2012
glue Isobar
Group Account Director. Aviva, Toyota UK and Kellogg’s Pan-European.
2008–2010
Red Brick Road
Account Director. VW and Tesco.
2003–2006
Proximity London
Account Manager. Volkswagen.
150+Team Members at Coolr Across London and New York
5Years as Chief Innovation Officer at Ogilvy London
2025Year Mark Joined Coolr to Lead the US Expansion

“The agencies winning right now treat social as the creative medium, not the distribution channel.

How he thinks 03 convictions
01Brands that shape culture outperform brands that react to it

“You are not chasing the cultural landscape. You are shaping it.”

The best creative work does not follow what is already trending. It creates the next thing others will follow. Lainas’s career across BBDO, Ogilvy, and Coolr has been shaped by this conviction: brands with the most enduring equity show up in culture before they are invited.

02Innovation only works when it is woven into the fabric of the organisation

“Real change cannot be confined to a separate innovation unit.”

The lab model produces interesting work and then gets shut down. Lainas saw this repeatedly as a Chief Innovation Officer. The approach that actually changes organisations distributes innovation capability across teams rather than isolating it in a skunkworks. His work at Ogilvy, BBDO, and CANVAS United was built on that principle.

03Social-first means treating social as the medium, not the channel

“Social is not where you put the ad. It is where you create the idea.”

Most agencies use social as a destination for content made elsewhere. Coolr’s model is inverted: the idea is conceived for the social environment, shaped by the culture of the platform, and then extended into other channels. That distinction produces fundamentally different creative output.

Hear Mark on
The Business of Marketing
Season 3Episode 6635 min