Guest Profile  ·  B2B  ·  Demand  ·  Founder

The Demand Chain

B2B marketer through and through. Sixteen years from placement student to founding Ziggy, the performance marketing agency for Stripe, Bloomreach, Canon and World Courier, on a thesis that marketing has to speak the commercial language of the board.

Discover the Episode
The Business of Marketing Season 5  ·  Episode 92  ·  28 min

“Without data you have opinions. With it you have decisions.”

Victoria Dyke is Co-Founder of Ziggy, the global award-winning performance marketing agency she founded in 2019 (while pregnant with her first child) on a thesis that B2B marketing has to be obsessed with revenue and accountable to the board. Sixteen years across software, agency and now founder, Ziggy scaled to a multi-million-revenue agency partnering with Stripe, Bloomreach, Canon and World Courier inside its first five years.

Victoria spent her early career on the client side. A placement student at ProspectSoft in 2009 became Marketing Assistant, then Channel Manager and Marketing Specialist, and by 2013 Head of Marketing leading the UK marketing team and partnerships. In 2015 she moved to Ledger Bennett briefly as Programme Manager, then to CommuniGator as Head of Marketing on the senior management team, owning the UK marketing function and partnering with the commercial team on board reporting.

In 2017 she returned to Ledger Bennett as Director of Client Success on the senior leadership team, owning the Client Success Department and UK revenue line from both new and existing business across enterprise B2B demand generation. Four years there gave her the agency-side and enterprise muscle she would need next.

In January 2021 (while pregnant with her first child) Victoria co-founded Ziggy on a thesis that performance marketing for enterprise B2B had to be obsessed with revenue, commercially accountable, and aligned to client outcomes from the off. Ziggy was listed as a Rising Star agency in 2021 and has scaled to multi-million-revenue with clients including Stripe, Bloomreach, Canon and World Courier, picking up awards from the UK Agency Awards, UK Paid Media Awards and Engage Awards. The agency has been fully remote since launch.

16 years
2021–Now
Ziggy · Co-Founder (People, Commercial, Ops)
Co-founded with a thesis on commercial accountability and the rebalancing act between brand and performance in B2B. Ziggy quickly became the performance marketing agency for scaling brands such as Stripe and Bloomreach, and household names such as Canon and World Courier. Listed as a Rising Star agency in 2021; subsequent awards from UK Agency Awards, UK Paid Media Awards and Engage Awards.
2017–2021
Ledger Bennett · Director of Client Success
Four years on the senior leadership team, owning the Client Success Department and UK revenue from existing and new business. Led enterprise global clients on their B2B demand generation programmes.
2015–2016
CommuniGator · Head of Marketing
Member of the senior management team. Led group demand generation marketing strategy and the UK marketing function, partnering with commercial on board-level reporting.
2015
Ledger Bennett · Programme Manager
First role at Ledger Bennett. Led the EMEA business on the agency’s key account, delivering cross-service campaigns and developing senior stakeholder relationships before stepping over to CommuniGator.
2013–2015
ProspectSoft · Head of Marketing
Two years leading the UK marketing team and partnerships, owning marketing strategy and lead generation delivery.
2011–2013
ProspectSoft · Channel Manager & Marketing Specialist
Two years across channel partnerships and marketing execution at the B2B CRM software business.
2009–2010
ProspectSoft · Marketing Assistant
First role out of placement. The B2B marketing arc started here.
16Years in B2B Marketing Across Client and Agency Sides
5 yrsScaling Ziggy to a Multi-Million-Revenue Award-Winning Agency
79%Of B2B Buyers Now Come Well-Researched, Reshaping the Funnel

“Get obsessed with outcomes.”

How she thinks 03 convictions
01Marketing has to speak commercial.

“Stop the lead-quality debate. Solve the pipeline together.”

The leadership conversation is not about volume at each stage of the funnel. It is about ratios: opportunity-to-close-won, win rates on pipeline, velocity. Once a marketer can answer those questions, the conversation moves from defensive to predictive. Ziggy’s founding thesis is that the CMO who can sit in a board meeting with the same numbers as the CFO and the head of sales has earned the right to a bigger budget. The marketer who turns up with leads has not.

02Rebalance brand and performance. Demand has two parts now.

“You have to capture intent and create future demand. The merger of B2B and B2C is happening.”

Performance marketing built compounding efficiency through testing and iteration. That is the floor, not the ceiling. With 79 per cent of B2B buyers arriving well-researched and AI changing the discovery layer, the brands that win will pair always-on performance with bigger quarterly moments: creative-led PR, guerrilla, billboards. The boring evergreen and the loud quarterly. Both running together.

03Real growth lives in unit economics.

“Optimising performance is not the same as growth. Optimising into churn is the opposite of growth.”

Victoria’s US software case study: the client was winning a segment, the campaigns looked great, the pipeline numbers were healthy. Dig in and the customers were churning inside twelve months. That is not profit growth, it is expensive volume. Looking at marketing through real business unit economics (LTV, retention, expansion plays) reveals different segments to scale into and different ones to walk away from. Acquisition is the start of marketing, not the end.

Hear Victoria on
The Business of Marketing
Season 5Episode 9228 min