Make It Un forgettable
Cat Botibol leads Studio Secret Cinema, the brand experience and creative studio at Secret Cinema, the immersive storytelling company that has been running for seventeen years. Her case for live experiential is backed by data: 80% of audiences want to be awestruck, 80% want to connect with others, 76% want to connect with themselves. And 63% bought a brand after seeing it at a Secret Cinema experience.
“You’ve probably already forgotten 50 brand messages you saw today. The most successful brands are the ones that make people feel something.”
Cat Botibol is Managing Director of Studio Secret Cinema, the in-house brand experience and event agency that she previously led as Business Development Director. She joined Secret Cinema in early 2024 and was promoted to MD in March 2026. Studio Secret Cinema works with brands to create immersive, emotionally driven experiences that connect audiences to brand stories in ways no other format can replicate.
Before Secret Cinema, Cat spent three and a half years at SWAMP, the immersive brand experience agency, moving from Marketing and Strategy Director to Interim Managing Director and then full MD. At SWAMP she led experiences for Amazon Prime Video, Absolut, Deloitte, and Beavertown. Before that she was Creative Strategy Director at Collective London and spent thirteen years at pd3, a brand experience and culture marketing agency, as Creative Strategy Director and then MD, building long-running activation programmes for O2, Sony PlayStation, Deezer, Victorinox, and Smart Energy GB.
Her research background is distinctive. Secret Cinema’s 2024 audience study, interviewing 1,500 live entertainment attendees, found that the primary motivations to attend are not bragging rights or social sharing but connection. 80% wanted to be awestruck. 80% wanted to connect with other people. 76% wanted to connect with themselves. Cat uses that data to make the commercial case for live experiences as the highest-ROI category in brand marketing, supported by a separate finding that 63% of Secret Cinema audiences purchased a brand after seeing it at one of the company’s experiences.
“The more digitally we run our lives, the more premium it feels to show up face to face.”
“Building an emotional connection is an absolute must for any brand. And if you’re not thinking about that, you should be.”
Secret Cinema’s audience research is unambiguous: people attend live experiences not to film content but to feel something and connect with each other. That motivation is the most durable asset a brand can create. Cat’s commercial argument is that any marketing investment that does not aim to create an emotional memory is effectively paying for reach without retention. Experiences create memories. Memories create advocacy. Advocacy does not appear on a media plan and cannot be bought through impression volume.
“We call events content engines. The event sits at the heart of a campaign and everything else flows from it.”
The most common mistake Cat sees brands make with experiential is treating the event as the deliverable rather than the source material. The EE broadband circus experience she created for 1,500 people was simultaneously filmed as a 30-minute piece of branded entertainment that EE continues to use as evergreen family content through school holidays. The experience was one day. The content asset is indefinite. When brands design events with that dual purpose in mind, the ROI calculation changes fundamentally.
“90% of people say they do not want to interact with a performer. We still get more than 10% doing it.”
Secret Cinema gets very high levels of audience participation, but not by forcing it. Cat’s operating philosophy is that every person has a different comfort level and every person’s definition of participation is different. For one person, moving closer to the front is participation. For another, it is getting on stage. Designing an experience that honours the full range of those comfort levels is a skill that Secret Cinema has developed over seventeen years. For brand marketers designing activations, the lesson is the same: do not design for the extroverts and assume everyone will follow.
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