Guest Profile

The Resonance Premium

Two decades across brand, media and marketing, including 10 years at Google, now spent making founders, leaders and women impossible to ignore.

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The Business of Marketing Season 6 ·  Episode 105  · 28 min

"great personal brands is about focus."

Nishma Patel Robb is Founder and CEO of Unmissable, where she helps founders and senior leaders build trust-first personal brands and go from invisible to unmissable. She is co-founder of the female-led video podcast network Hera and of Glissphere, a former president of WACL, and a leading voice on visibility, storytelling and the commercial power of being seen and heard.

Patel Robb spent 10 years at Google leading brand reputation marketing, where by her account she helped launch YouTube as a commercial entity in the UK and weathered the UK brand safety crisis, learning that trust is built on credibility, cultural reference and genuinely understanding how people use products. She created a program she calls the Digital Skills Garage, taking training around the country, and says seeing people's lives transformed is what inspired her current work. Her final role at Google was launching Gemini V1, then called Bard, a launch she cheerfully describes as embarrassing.

Turning 50 and frustrated by invisibility, Patel Robb left to build what she could not see elsewhere, founding Unmissable. Alongside it she co-founded Glissphere and Hera, which she describes as the UK's first female-led and focused video podcast network, built because podcasting is, in her account, 80 percent male-led while being the most influential media. A former WACL president, she now champions a breadth of voices, executive visibility done with creativity and honesty, and AI as an amplifier of human storytelling rather than its replacement.

32 years
2026–Now
Unmissable · Founder & Chief Executive Officer
2024–Now
Glittersphere · Founder, CEO and Chief Sparkle Officer
2024–Now
HERA MEDIA · Co-Founder
2023–Now
Spotify · CMO Advisory Council (Soundboard)
2023–Now
History of Advertising Trust · President
2021–2024
Google · Senior Director, Brand & Reputation Marketing
2019–2021
Google · Director Of Brand & Reputation Marketing - Google UK
2017–2019
Google · Ads Marketing Director, UK
2014–2017
Google · Head of Ads Marketing
2023–2024
WACL (Women in Advertising & Communications Leadership ) · 101st President (2023 to 2024)
2022–2023
WACL (Women in Advertising & Communications Leadership ) · Vice President
2015–2017
The Marketing Society · Fellow of The Marketing Society
2012–2014
iProspect · Chief Client & Marketing Officer
2012
I Spy Marketing · Partner
2011–2012
I Spy Marketing · Business Development and Marketing Director
2010–2011
VintageSeekers.com · Executive Consultant
2005–2010
Travelzest Plc · Group Distribution Director
2004–2006
Teletext Holidays · Managing Director
2000–2004
Teletext Ltd · Sales Director
1994–2000
Teletext Ltd · Various sales roles
1994
Haymarket Publishing · Sales Executive
10 Years at Google
80% Of podcasts are male-led
30 yrs in marketing

it's the amplifier of personal brand and storytelling. It's not the author.

How Nishma thinks 03 convictions
01 Resonance over reach

"you can be seen by everyone, you could be the most popular person on in- on the internet, and it could mean nothing."

Patel Robb rejects the equation of unmissability with mass visibility. She argues that resonance, trust and deep connection outperform popularity, and that the person who truly reaches the few who matter has more influence than the person seen by everyone. Her model is a street DJ who remembers what a follower had for dinner.

02 Trust is earned daily

"You've gotta earn trust every single day."

For Patel Robb trust can never be bought, only earned over a long period and re-earned every day. She warns that trust tied to anything transactional collapses the moment something goes wrong, and that borrowed trust from influencers and celebrity is fragile. She also presses leaders to earn the trust of their own people, not only their customers.

03 AI amplifies, never authors

"rather than focusing on awareness as a metric, focus on aliveness as a metric"

A self-described AI geek who launched Bard at Google, Patel Robb treats AI as an enabler that saves time and buys space to be more distinctive. She insists it is the amplifier of storytelling, not its author, and urges brands to trade awareness for what she calls aliveness. The human touch, she believes, is what AI can never replace.

Hear Nishma on
The Business of Marketing
Season 6 Episode 105 28 min