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Jason Mander

Chief Insight Officer, GWI

An Oxford-trained social scientist turned consumer researcher, Mander has spent more than a decade at GWI turning human behaviour into intelligence for the world's biggest brands.

Jason Mander, Chief Insight Officer at GWI
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About

Jason Mander is Chief Insight Officer at GWI, the global consumer research company, where he leads the intelligence that brands, agencies and platforms use to understand their audiences and feed the AI tools they now rely on to decide.

Mander began in academia, holding a research fellowship at the University of Oxford, where he studied classical archaeology and completed a PhD in the social sciences examining how families across the Roman Empire behaved. When he realised those skills were transferable, he moved from predicting what Romans did 2,000 years ago to reading how consumers around the world now think, act and feel. He joined GWI, by his account, around twelve years ago when the business had roughly 13 people and no proprietary platform, delivering data through a third-party vendor and PowerPoint reports.

GWI was founded in 2009, Mander says, to revolutionise market research by going digital with global reach, and now surveys more than a million individuals a year across more than 50 countries, drawing on about 30 panels. Under his watch the company has rebuilt itself around agentic interfaces and connections with the leading AI models, while positioning its volunteered human data as the third pillar of intelligence beside a company's own data and its AI tools. He is a regular on the conference circuit, from South by Southwest to Cannes Lions, where he argues for scrutiny of synthetic data and for keeping the human firmly in the loop.

Career19 years

  1. 2025 to now
    GWI Chief Insight Officer
  2. 2024 to 2025
    GWI Chief Product Officer
  3. 2016 to 2024
    GWI Chief Research Officer
  4. 2015 to 2016
    GWI Director, Research and Insight
Show earlier roles: GWI, Future Foundation, University of Oxford
  1. 2014 to 2015
    GWI Head of Trends
  2. 2013 to 2014
    Future Foundation Head of Insight
  3. 2012
    Future Foundation Head of Content
  4. 2010 to 2011
    Future Foundation Senior Analyst
  5. 2007 to 2010
    University of Oxford Research Fellow
Jason’s full career on LinkedIn

How Jason thinks3 convictions

  1. Values beat demographics

    Mander rejects age and gender as the default building blocks of marketing. He argues that what someone believes, values and is interested in predicts behaviour far better than the decade they were born in. His rule is to segment on interest, life stage and mindset first, then overlay age only to decide where and how to reach people.

  2. Garbage in, garbage out

    On synthetic data and AI more broadly, Mander is unsentimental about method. The usefulness of any model output depends entirely on the source data and context behind it, and too many vendors skip that step while claiming high confidence. He treats overconfident, unexplained answers as a warning sign, not a result.

  3. No substitute for human context

    Mander's answer to anxiety about AI replacing careers is to double down on being human. He believes the person refining, curating and telling the story cannot be automated away, and that the people who thrive will make themselves essential alongside the tools. His advice to anyone starting out is to become not just relevant but necessary.

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